(Your statutory customer rights are not affected)
At Toy Shop London we are committed to protecting your privacy and we comply with the data protection laws applicable to the UK. This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions. (We may occasionally modify our Privacy Policy; when this happens we will notify you via our terms and conditions page).

What information do we collect?
When you order we need to know your name, e-mail address, delivery address, credit/debit card number and expiry date. This allows us to process and fulfil your order and notify you of your order status. We also ask you for your telephone number(s) so that we can contact you easily if required.

How do we use your information?
Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We use the information collected from you to process orders and to provide a more personalised shopping experience. We may use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our site, to publish trends and/or to improve usefulness and content.

We may use other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customers questions’ about products or services, sending postal mail and e-mails, analysing data and processing credit card payments. We will only provide those companies the information they need to deliver the service and they are prohibited from using that information for any other purpose.

We do not sell, trade or rent your personal information to others unless you have consented to us making your name and address available to carefully vetted companies.

Cookies
Cookies are small text files that a web site transfers to a site visitor’s hard disk or browser for added functionality, or for tracking web site usage. We do not use cookies to gather personal information such as a person’s name, e-mail address, telephone number or credit card details. Cookies are not exchanged with any third party websites or external data suppliers. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

In order to measure the effectiveness of our on-line presence, Toy Shop London may use cookies to identify repeat visitors to our site and to determine the path visitors take on our site, allowing us to make the site more user-friendly.

Use of cookies is an industry standard and many web sites use them. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your web browser to do so, if your browser so permits. Please note that by disabling future cookies or deleting current ones may restrict your access to certain areas or features of our site and you will not be able to set up an account or re-open an existing one.

If you want to delete any cookies that are already on your computer, please refer to instructions for your file management software to locate the files or directory that stores cookies. Our cookies will have the file names…etc...

Information about deleting or controlling cookies is available at www.AboutCookies.org (Toy Shop London is not responsible for the content of external websites. This link will open a new window).